Shared Template Details

The table below describes the fields on the Shared Template Details page.

Field

Description

Type

The type of template.

  • Use Quote for a quote template.
  • Use Order for an order template.

Category

The area of business relevant to the template.

Owner

The owner or author of the template. This must be a Sage CRM user.

Team

Users belonging this team can access the template.

None: The template is available to all users.

Status

The current status of the template.

Language

The language in which the template is written.

Active

Yes: Users can select the template.

No: Users cannot select the template but the template is available in <My Profile> | Administration | Email and Documents | Document Templates.

Entity

The context in which the template is available. For example, if set to Opportunity, the template is available when a user belonging to the team specified in Team performs a mail merge in the context of an opportunity.

None: The template is unavailable.

Description

A short description of the template. Complete this field to help users select the most relevant template.

Quick Template

The template is used as the default quick quote or quick order template.