Stub appointments

When a meeting is created in the organizer’s calendar in Exchange, an identical copy of the meeting is created as a tentative event in the calendar of each invitee. Each invitee can change their copy but the changes are visible to that invitee only and are not visible to the organizer or any other invitee.

To ensure that a user's Outlook/Exchange calendar mirrors their Sage CRM calendar, all invitee copies are synchronized to Sage CRM as separate Stub appointments. Each invitee sees their associated stub appointment only; the appointment is read-only but can be deleted. The exception to this is where the invitee forwards their copy of the meeting to other people. In this case, the organizer receives an email about the new invitees and the meeting in the organizer’s calendar is updated to include them. The original invitees are notified about the new invitees only if the organizer sends a meeting update.

An invitee cannot remove other invitees from their copy of the meeting. Any changes that an invitee makes to their copy of the meeting are temporary; whenever the organizer modifies the meeting and sends out an update, all existing invitee copies are overwritten by the organizer’s copy.