Changing Lite Outlook Plugin port

You might need to change the default port used by the Lite Outlook Plugin installer because you're using Sage CRM over HTTPS, or you're using a non-standard port. The port number is displayed in the CRM Server connection settings in the plugin install wizard. This value is controlled by the OutlookPort entry on Custom_Sysparams.

  1. Open SQL Server Management Studio and connect to the Sage CRM database.
  2. To change the default port, run the following SQL query:

    update custom_sysparams set parm_value = '<PortNumber>' where parm_name = N'OutlookPort'

    In your query, replace <PortNumber> with the actual port number you want to use.

  3. In Sage CRM, perform a metadata refresh on the system params.