Appointment data mappings

The mappings in the table below are used to synchronize appointment data between Outlook and Sage CRM in Classic Outlook Integration.

Outlook

Sage CRM (Translation)

Sage CRM (Column)

Start Time

Date/Time

comm_datetime

End Time

End Time

comm_todatetime

Subject

Subject

comm_subject

Location

Location

comm_location

Body

Details

comm_note

Status

Status

comm_status

Importance

Priority

comm_priority

Organizer

Organizer

comm_organizer or user_emailaddress

Company

Company

comp_name

Person

Person

pers_firstname+pers_lastname (and other columns)

All Day Event

All Day Event in Outlook becomes an All Day Event in Sage CRM (midnight to 23:59).
An All Day Event in Sage CRM (midnight to 23:59) becomes an All Day Event in Outlook.

Reminder

Reminder

comm_notifydelta

Attendee

User

user_emailaddress

% Complete

Percent Complete

comm_percentcomplet