Task status mappings

The mappings in the table below are used to synchronize task status data from Outlook and Sage CRM.

From Outlook

To Sage CRM

Not Started

Pending

In Progress

In Progress

Waiting On Someone Else

Pending

Deferred

Pending

Completed

Complete

The mappings in the table below are used to synchronize task status data from Sage CRM to Outlook.

From Sage CRM

To Outlook

Pending

Not Started

In Progress

In Progress

Complete

Completed

Canceled

Not Started