Using a demo certificate

Sage CRM is supplied with a certificate you can use to sign the Outlook plugin installer (.msi) files for demonstration purposes.

You can find the demo certificate and its corresponding private key in the following location on a Sage CRM server: 

  • <Sage CRM installation folder>\<InstallName>\Services\OpenSSL\signing

This location contains the following:

  • SageCRMSelfSigned.cer. Public key that is used to verify the signed .msi files. Install this public key on each client computer where users will be running the .msi files.
  • SageCRMSelfSigned.pfx. Private key that is used to sign the .msi files. Install this private key on your Sage CRM server. The private key password is SageCRM.

To install the private key on a Sage CRM server:

  1. Log on to the Sage CRM server as a local administrator.
  2. Open Microsoft Management Console (mmc.exe).
  3. Add the Certificates snap-in:
    1. Click File | Add/Remove Snap-in.
    2. Under Available span-ins, select Certificates and click Add.
    3. Select Computer account and click Next.
    4. Select Local computer and click Finish.
    5. Click OK to close the dialog box.
  4. Import the demo private key (SageCRMSelfSigned.pfx):
    1. In the console tree, expand nodes to select Certificates (Local Computer) | Personal.
    2. Right-click Personal and click All Tasks | Import.
    3. On the Welcome step, click Next.
    4. On the File to Import step, browse to select the SageCRMSelfSigned.pfx file. It is located in <Sage CRM installation folder>\<InstallName>\Services\
      OpenSSL\signing. To view the private key file, you may need to set the filter to Personal Information Exchange (*.pfx, *.p12).
    5. Click Next.
    6. On the Private Key Protection step, enter the personal key password (SageCRM) and click Next.
    7. On the Certificate Store step, ensure that the selected certificate store is Personal and click Next.
    8. Click Finish to import the private key.

To install the public key on a client computer:

  1. Copy the SageCRMSelfSigned.cer file to the client computer.
  2. Double-click the SageCRMSelfSigned.cer file and then click Install Certificate.
  3. Follow the instructions in the wizard to place the certificate in the Local Computer\Trusted Root Certification Authorities certificate store.
  4. Add the Sage CRM server to trusted websites, so that Windows Defender SmartScreen doesn't block downloaded Outlook plugin installer (.msi) files:
    1. In Control Panel, open Internet Options.
    2. On the Security tab, click Trusted sites, and then click Sites.
    3. Enter the HTTP address of your Sage CRM server and click Add.
    4. Click Close and then click OK.