Reviewing the upgrade log

  1. Go to %Program Files(x86)%\Sage\CRM\<InstallName>\Setup and open upgradelog.html. Review the upgrade log to ensure all elements, such as views, tables, indexes, index constraints, and registry keys, have been fully upgraded. The Upgrade Summary panel lists scripts that were run during the upgrade and indicates whether they were successful. For more information, see Upgrade scripts.
  2. Check the CRM script logs in the top left panel and click a link to view a summary report. Click Expand All and review each section of the report.
  3. Check the SQL script logs in the bottom left panel and click a link to view the log file.
  4. If errors occurred while an SQL script was running, an html file with an asterisk symbol (*) is generated. Click the html link to view a summary of the error. Manually correct any problems with a NB must be fixed message.