Document Details

The table below describes the fields that you must complete when you attach a document to a Sage CRM record.

Field

Description

Type

The type of document.

  • Use Email Inline Image for an image.
  • Use Quote for a quote template.
  • Use Order for an order template.
Category The area of business relevant to the document.
Status The current status of the document.
Owner The owner or author of the document. This must be a Sage CRM user.
Team

Users belonging to this team can access the document.

None: The document is available to all users.

Description A short description of the document. Complete this field to help users select the most relevant document, template, or image.

Action

The type of communication record that's created.

Territory

Users belonging to this territory can access the document.

Default: The document is available to all users in the default territory of the current user. For more information, see Territory management.

Create Communication and save merged document

A communication record is created and the document is attached to it.

Create Communication (IE only)

A communication record is created and the document is linked to it.