Scheduling appointments and tasks in Sage CRM

Open Sage CRM and create an appointment or task with a contact. For more information, see Creating an appointment and Creating a task.
Switch to Outlook and click Sync. For more information, see Classic Outlook Integration menu options. The appointment or task is displayed in your Outlook Calendar.

An All Day Event in Sage CRM becomes an All Day Event in Outlook.
When you create an appointment in Sage CRM and link it to a person or company, the selected company or person is displayed in the body of the appointment in Outlook.
If you create an appointment in Sage CRM with a person who does not have an associated email address, for example, a Resource user such as London Meeting Room, the appointment is synchronized with Outlook, but the user is not displayed in the appointment in Outlook.
Private appointments and tasks are not synchronized between Sage CRM and Outlook.
Recurring appointments created in Sage CRM are synchronized to Outlook.
Sage CRM allows you to have more than one recurring appointment from a series occurring on the same day, but Outlook does not.