Seven day week business calendar

This example shows elapsed time calculations for an opportunity. The system’s default business calendar is called Seven Day Week. It consists of a seven-day week, Monday to Sunday. Work begins at 9:00 AM each day and ends at 17:30.

The opportunity goes through the following stages:

• Created on Tuesday, March 3rd at 9:00 AM.
• Progressed to stage Proposal Submitted on Tuesday, March 11th at 10:02 PM.
• Progressed to stage Negotiating on Wednesday September 19th at 17:20 PM.

When the opportunity is assigned the Seven Day Week calendar, the elapsed time between each stage of the opportunity is calculated based on that calendar.

You can view the elapsed time calculations when you open the Opportunity Summary page and select the Tracking tab and view the Duration column.

The first duration that has been calculated is 8 days, 7 hours and 17 minutes. This is the time between when the opportunity was created and when it was progressed to Proposal Submitted.

This time, the amount of days that elapsed between March 3rd and March 11th is 8 days, and the time calculated by the system is also 8 days. This is because the elapsed time scales are based on a seven-day working week (weekends are counted as working days). As you can see, hours and minutes are also calculated.