Viewing user activity for all users

  1. Click <My Profile> | Administration | Users | User Activity.
  2. To see information for a specific user, click the Find icon beside User in the Filter panel and select the user's name. Click Filter to view the activity records specific to the selected user.
  3. Click a tab to view information.
    • All User Activity: Summary information about all user activity. Enter a filter period to display activity records with a log on and log off within that period. If a record has a log on time in the filter period for log ons but the log off time is outside the filter period for log offs, the activity record is not displayed.
      You can further filter user activity records according to how the user logged off and the access method (such as browser type) used.
    • Currently Logged In Users: A list of currently logged on users. This tab is useful when you need to ensure that all users are logged out of the system, for example when you are rebalancing the territory tree. For more information, see Rebalancing the territory tree. In such situations, all users except the administrator user should be listed in Inactive Users and only the administrator should appear in Currently Logged In Users.
    • Inactive Users: A list of historical user activity records.
    • User Summary: Summary information about user sessions.