Using a non-default IIS port

If you change the default port for Sage CRM on IIS to any port other than port 80 and then set up Exchange Integration, the following error is displayed.

CRM is attemping to establish a connection with the Sync Engine. Please wait..

The Exchange Server connection could not be saved as CRM was unable to connect to the Sync Engine.

To resolve this issue:

  1. Click <My Profile>| Administration | Email and Documents | Exchange Server Integration | Connection Management.
  2. Set Use Default Sync Engine Location to No.
  3. Enter the server name and port number separated by a colon(:) in Sync Engine Location. For example, http://SERVER:8080/sdata/crmExchangeSyncEngine/crmExchange/-/.