Translating reply and forward header text

When a user replies to an email or forwards an email in Sage CRM, the original email body and header are automatically included in the new email.

There are four translatable templates for this information, with the following caption codes:

  • replytemplate
  • replytemplatehtml
  • forwardtemplate
  • forwardtemplatehtml

To modify these templates, click <My Profile> | Administration | Customization | Translations.