Category fields and field types

The following tables explain category fields and field types

Field Name

Description

Field Name

Name of the field.

Field Type

Check boxes, Text, Selection, Date/Time, and more. See table below for more detail. The Field Type defines how the information is added into the system.

New Line

Positions the field on a new line.

Required

Defines if the field is mandatory.

If no data is added to any of the fields in the same category as the required field—including the required field—then nothing is stored and no validation error is raised. However, if any field in the category contains data, the required field is mandatory.

Max Length

Defines the maximum length of, for example, a text field.

Entry Width

Defines the length of the field displayed on the screen.

Key Attribute List

If the Field Type has been set to Selection, the key attribute list must be specified here.

 

Field Type

Description

Blank

Non-data field. Appears on the screen as ‘-’. It is used to align columns and insert offsets.

Label

Non-data field. Displays the text from the Field Name on the screen as a label. The user is not prompted to input any data.

Text

Free text in a single line.

Multiline Text

Multiple lines of free text.

Email Address

Hyperlinked email address.

WWW URL

Hyperlinked Web site address.

Selection

List predefined within the Key Attribute Lists tab.

Integer

Integer value.

Numeric

Numerical value.

Date & Time

Calendar and time.

Checkbox

Check box.

Phone Number

Phone Number fields are displayed as hyperlinked values on the screen. This allows CTI-enabled users to make outbound calls by clicking the value of the field.

Currency

Allows a user to enter an amount and select a currency from a list.