Apache Tomcat troubleshooting

Use the Services tool (services.msc) on the Sage CRM server to ensure the Apache Tomcat 9.0 <SageCrmInstallName>Tomcat9 service is running. Start or restart the service if necessary.
To ensure the port used by Apache Tomcat is open and doesn't have any conflicting connections, run the following at a command prompt on the Sage CRM server:
Copy
```
netstat -ano |find "<PortNumber>"
```
where <PortNumber> is the port used by Apache Tomcat. This is usually port 10009.

Components that fail if Apache Tomcat fails: