Create Task for Group

Use Create Task for Group to prompt the user to select a group and schedule a task as part of the workflow process. You typically use this action with rules associated with wave items in the Campaign Management module. For example, this action allows the user or campaign manager to set up an outbound telemarketing action for a list of prospects.

The table below describes Create Task for Group fields on the Workflow Action Details screen.

Field

Description

Type

The action to be performed.

Get Group From

A prefiltered list of groups. For example, WaIt_Groups, displays only those groups linked to the current Campaign Wave Item.

Attribute

The attribute of the button on the screen.

Select Hidden to automatically execute the action with predefined values without displaying it to the user.

Label for new task

The label that's attached to the task. You can use it in JavaScript conditions on future workflow rules to test the values of fields on the communication. For example, Display the Closed workflow rule when Status of related communication labeled "XYZ" is Complete.

Order

The order of the field on the screen for this workflow rule. Set the order of a field to move it to a different position on the screen and use New Line to move the field to a different line.

Exclude Previous Recipients

Displays the Exclude Previous Recipients checkbox on the workflow progress screen. If the user selects this checkbox, the new task is scheduled only for people who meet the group criteria and who've not yet had a task created for them.

Action

The type of action. For example, Phone Out.

Subject

Subject of the action. For example, Customer Service Call.

You can use ## symbols to add information about the related entity. For example, Customer Service Call for opportunity #oppo_opportunityid# closed on #oppo_closed#, displays the opportunity ID and the Date/Time the opportunity was closed. For more information, see Using the ## and # symbols.

You should use a unique subject to make it easy for users to differentiate a large number of similar records in a list in Sage CRM or in Outlook, if you're using Exchange Integration.

Details

The task details.

Status

The status of the task.

Priority

The priority of the task.

Private

Specifies that the task is private. A private task is not displayed in the Team calendar.

Created By

The user who created the task. This is the current user.

Created Date

The date on which the task is created. This is the current date.

Percentage Complete

The percentage of the task that's completed. The user enters this value.

Completed Time

The percentage of time allocated to the task that's completed. The user enters this value.

User

The user assigned to the task. If this is blank, the user in Get Default User From is used.

Onscreen Reminder

Displays an onscreen reminder notification to the user assigned to the task.

Reminder

The time before the task at which a reminder is sent.

Send Reminder Message

Sends a reminder to the user assigned to the task. Reminder formats and priorities are set up in the user’s Reminder Preferences.

Team

The team assigned to the task.

Current Time Offset

The number of minutes between the time at which the action is executed and the time at which the action is recorded. This is useful if users are working in a different time zone to the current time zone.