Replying to an email

You can reply to an email that's stored in Sage CRM with a Communication record.

1. Find the person who you received the email from.
2. Click the Communications tab within the context of the person.
3. Click the Communications icon of the email you sent.
4. Click Reply or Reply All.
5. Complete the email fields and send the email. For a description of email fields, see Sending an email.