Synchronizing contacts from Exchange to Sage CRM

Only contacts in the default Contact folder are synchronized with Sage CRM. If you do not want to synchronize a contact with Sage CRM, you should create it in a secondary folder.

Only those contacts that are linked to Sage CRM are synchronized from Exchange to Sage CRM.

Contacts that originate from Sage CRM (My CRM | Contacts) are automatically linked to Sage CRM. Any updates or deletes to these contacts in Exchange are synced back to Sage CRM.