Template and Image Details

The table below describes the fields that you must complete when you upload a Word template or image to use with mail merge or emails.

Field

Description

Type

The type of document.

  • Use Email Inline Image for an image.
  • Use Quote for a quote template.
  • Use Order for an order template.
Category The area of business relevant to the document.
Owner The owner or author of the document. This must be a Sage CRM user.
Team

Users belonging to this team can access the document.

None: The document is available to all users.

Status The current status of the document.
Language The language in which the document is written.
Active

Yes: The template is currently used.

No: The template is not currently used.

Entity

The context in which the document is available. For example, if set to Opportunity, the document is available when a user belonging to the team specified in Team performs a mail merge in the context of an opportunity.

None: The document is unavailable.

Description A short description of the document. Complete this field to help users select the most relevant document, template, or image.