Set default timestamp for imported emails

Feature ID: CRMS-1197, CRMS-1468

A new option Default timestamp for imported emails in user preferences enables users and system administrators to set the default timestamp to apply to the emails imported from Microsoft Exchange Online.

To configure this new option:

• A user should go to | Preferences.

• A system administrator should go to | Users | Users, search for and select a user, and then select User Preferences.

Locate Default timestamp for imported emails and select one of the following:

• Use email date. Marks the imported messages with their original sent date (if the messages are outgoing) or received date (if the messages are incoming).

• Use current date. Marks the imported messages with the current date.

For consistency with this new option, we have also changed the screen where a user imports emails to replace the Use email date check box with a Timestamp for imported emails drop-down list.

How it works

The timestamp selected in Default timestamp for imported emails is also selected by default in Timestamp for imported emails on the screen where a user imports messages from Microsoft Exchange Online. A user can change the timestamp in Timestamp for imported emails before they start importing messages.