Microsoft Exchange

Sage CRM can integrate and work with the following Exchange versions:

  • Microsoft Exchange Server 2019
  • Microsoft Exchange Server 2016, 64-bit edition only
  • Exchange Online (part of Office 365)

In these Exchange versions, the following features and roles must be enabled:

  • Exchange Web Services (EWS)
  • Application Impersonation
  • Integrated Windows Authentication with Anonymous Authentication
Sage CRM was tested with Business plans of Office 365.

Supported authentication methods

Integration type

Supported authentication method

Exchange Server (on-premise) Basic Authentication
Exchange Online (Office 365) OAuth 2.0