Creating a connection to Exchange
You must create a connection from Sage CRM to the Sync Engine and from the Sync Engine to Exchange.
- Click <My Profile>| Administration | Email and Documents | Exchange Integration | Connection Management.
- Click New.
- Complete the Exchange connection fields.
- Enter a value in Exchange Web Service URL, Exchange user name, Domain, and Password for an Exchange impersonation user.
- Enter a value in CRM user name for the Sage CRM user with full administrator rights who is used to communicate between Sage CRM and the Sync Engine.
- To deploy the Sync Engine remotely, select No in Use default Sync Engine location and select the checkboxes. For more information, see Deploying the Sync Engine on a remote server.
- Click Save.
- Click Continue. The Exchange Connection and User Mailbox Management tabs are displayed.
- Select the user mailboxes that you want to enable for synchronization and review the synchronization options. For more information, see Enabling user mailboxes for synchronization and Synchronization management fields.