Enabling Exchange synchronization

Only default calendar, task list and contacts folders are synchronized. Sub-folders aren't synchronized so you should save any data that you don't want to synchronize with Sage CRM in sub-folders.

  1. Click <My Profile> | Administration | Email and Documents | Exchange Integration | Synchronization Management.
  2. Click Enable.The synchronization status changes to In Progress.

When the synchronization has completed, the synchronization status changes to Waiting before the next sync is due.