Starting and stopping CRM Indexer Service

Keyword Search gets data from a Windows service, which is a system application that can be configured to start automatically. Running as a background process, this service first builds an index of all database records and then periodically updates the index to track records that have been added or removed. If you're using a new Sage CRM installation, the Indexer Service starts automatically.

If Sage CRM is installed as an upgrade, you must manually start the Indexer Service using Microsoft Windows Services console. You manually start and stop the Indexer Service as follows:

1. In Windows, open the Control Panel.
2. Open Administrative Tools.
3. Click the Services icon. The Service console is displayed.
4. Right-click CRM Indexer Service and click the relevant start or stop option. Click Properties to define more advanced settings. For example, you can specify the startup type so the service starts automatically when the system starts.