Resetting your password

Before you begin, see Password requirements.

If you have forgotten your Sage CRM, you can reset it using self-service password recovery:

  1. Open the Sage CRM logon screen.

  2. Enter your user name in the User Name box.

  3. Click the Forgot My Password link.

As a result, Sage CRM sends an email containing a password reset link to the email address associated with your user name.

Click the password reset link in the email to set up a new password for your Sage CRM account.

If the Forgot My Password link isn't available, contact your system administrator to reset your password.