Configuring HTML mass emails

Mass emails are sent from the Sage CRM server and do not require Outlook integration. You can send mass emails as text or HTML, with file attachments and inline images.

To send mass emails as HTML and to include inline images, do the following.

1. Click <My Profile> | Administration | Email And Documents | Email Configuration.
2. Click Change.
3. Set Send Email As HTML to Yes.
4. Click Save.
5. Click <My Profile> | Administration | Email And Documents | Email Aliases.
6. Click the mailbox from which you want to send mass emails and click Change. If the email address from which you want to send mass emails is not listed, click New to create an entry for it.
7. Select Enabled as a From address and Enabled as a Reply to address. For more information, see Setting email aliases.
8. Click Save.