Configuring logging and viewing log files

  1. Click <My Profile> | Administration | System | Logging.
  2. Click Change.
  3. Complete the Logging fields.
  4. Click Save.

You can also view Sage CRM logs from the user interface:

  1. From Select log files, choose the type of log files you want to view.

  2. In the View Log column, click the icon to open the log file.

The following log files are available to view:

Log file type in the UI

Corresponding log file name

.Net Log

<timestamp>dotnet.log

Active Directory Import Log

<timestamp>ActiveDirectoryImportLog.log

Archived User Activity Log

<timestamp>ArchivedUserActivity.log

Component Install Log

<timestamp>componentinstall.log

Email Manager Log

<timestamp>mailmanager.log

Hibernate Framework Log

<timestamp>hibernate.log

Integration Log

<timestamp>integration.log

Mailchimp Integration Log

<timestamp>mailchimp.log

Outlook Log

<timestamp>ewareoutlooksync.log

QuickFind Instance Log

<timestamp>keywordSearch.log

SData 2.0 Log

<timestamp>sdata2.log

SData 1.0 Log

<timestamp>sdata.log

Spring Framework Log

<timestamp>spring.log

Spring Framework Social Connections Log

<timestamp>social.log

SQL Driver Log

<timestamp>sql.log

SQL Log

<timestamp>ewaresql.log

Sync Engine Log

<timestamp>syncenginesynch.log

Synchronisation Log

<timestamp>synchlog.log

System Log

<timestamp>ewaresystem.log

Territory Errors Log

<timestamp>ewareterritoryerrors.log

Tomcat CRM Log

<timestamp>crm.log

Tomcat Global Functions Log

<timestamp>gcrm.log

Tomcat Main Log

<timestamp>core.log

Tomcat Sync Functions Log

<timestamp>scrm.log