Configuring multi-server Sage CRM

Database configuration settings are automatically set up when you install multi-server Sage CRM. The default database for each Sage CRM server in the multi-server environment is the name of the original Sage CRM installation. This is the database to which all the servers connect.

Any changes you make on a Sage CRM server are reflected on all other Sage CRM servers in the cluster. Metadata is refreshed on all servers if you perform any customization.

If you upgrade the SQL server on the database server, you must also upgrade the client tools on the application server. If you do not upgrade the client tools, CRM services are unable to connect to the database server and errors occur.

If you perform an IIS reset or a recycle of the application pool on the servers in the cluster, you must log on to each server in the cluster manually in order for load balancing to operate normally.

You can edit the multi-server Sage CRM configuration settings for the server on which the database is installed.

  1. Click <My Profile> | Administration | System | Database.
  2. Click Change.
  3. Configure the fields related to multi-server Sage CRM deployments.
    For more information, see Database fields.
  4. When finished, click Save.