Re-installing services

To re-install the previous version of Email Management Service and the Escalation Service when you restore a live environment, complete the following steps:

1. Click Start | Run and type cmd.
2. Browse to the folder where EwareEmailManager.exe is saved, type eWareEmailManager /i and press Enter.
3. Browse to the folder where CRMEscalationService.exe is saved, type CRMEscalationService /i and press Enter.