Uninstalling services

If the 2024 R2 Email Management Service and the Escalation Service are not correctly uninstalled when you restore a live environment, complete the following steps:

  1. Click Start | Run and type cmd.
  2. Browse to the folder where EwareEmailManager.exe is saved, type eWareEmailManager /u, and press Enter.
  3. Browse to the folder where CRMEscalationService.exe is saved, type CRMEscalationService /u, and press Enter.