Viewing Quick Find logs

The Quick Find log for a particular Sage CRM installation is called yyyymmddkeywordSearch.log and is located in %ProgramFiles(x86)%\Sage\CRM\<CRM Instance Name>\Logs.

Quick Find service logs are located in \CRM\Services\Logs\QuickFind.

To set logging levels, modify the level for the keyWordSearch logger in

<Sage CRM installation folder>\tomcat\webapps\<InstallName>j\WEB-INF\classes\log4j2.xml

Where

  • <Sage CRM installation folder> is the folder you specified when installing Sage CRM. By default, this is %ProgramFiles(x86)%\Sage\CRM\CRM.
  • <InstallName> is the Sage CRM installation name. By default, this is CRM.

The most useful settings are DEBUG and ERROR.