Creating a lead using Web to Lead
When you create a lead using Web to Lead, the Lead workflow action buttons are not displayed. Web to Lead automatically tries to save the lead in the Lead workflow and is unable to find a primary rule.
When you create a new lead directly in Sage CRM, the Lead workflow action buttons are displayed.
- Open the Lead workflow.
- Open the primary rule (probably called New Lead) and ensure Table or view is set to Lead.