About Mobile

Sage CRM Mobile allows you to work online using a web browser on any mobile device, such as a smartphone or tablet. Each device has a string of text called a user agent that describes the device to Sage CRM. The user agent contains the version of browser and operating system that's on the device. Sage CRM interprets the user agent and based on mappings that you've set, it displays the associated UI theme on the mobile device. A UI theme is like a style sheet that defines how Sage CRM appears on a particular mobile device. There are two predefined themes. For more information, see Creating a new mobile theme.

• Smartphones and tablets map to the Sage CRM Mobile theme.
• IE mobile devices and Blackberries map to the Sage CRM Classic Mobile theme.