This video covers what’s new in Sage CRM 2024 R1. The core intended audience for this deep dive are partners who provide technical support for their customers using integrated Sage CRM.

Sage CRM 2024 R1 boasts several improvements, including:

• Enhanced security for better data protection including improved control of external URLs in dashboard gadgets.
• A new tagging system for easier record organization and retrieval.
• Ability to highlight text in multiline text fields for improved readability and faster insights on key information.
• Improved favorites management with ordering options.
• A foundation for future advancements by adopting 64-bit Java for increased performance and scalability.
• Prevention of deletion of key metadata, ensuring that screens and lists can’t accidentally be removed.