Synchronizing appointments

The following sections assume that your system administrator has enabled synchronization for appointments in both directions using default synchronization options and that if conflicts arise, the Exchange update wins. Appointments, where the end date is in the last 14 days, or sometime in the future, are synchronized.

• Appointment synchronization business rules
• Synchronizing appointments from Sage CRM to Exchange
• Synchronizing appointments from Exchange to Sage CRM
• Stub appointments