Wave activity fields

The account you use must have Information Manager rights.

By default, the Wave Activity page has the following fields:

Field

Description

Wave Activity Name

Name of the wave activity.

Status

Status of the wave activity. For example, Pending, Active, Canceled, Finished.

Type

Type of wave activity. For example, Internal Telesales. This determines which workflow actions are displayed to the campaign manager—if Internal Telesales is selected, the workflow action Schedule Telesales is available.

For the full list of action types, see Campaign wave activity action types.

Details

A short description of the wave activity.

Start

Start date of the wave activity. Must be on or after the wave start date.

End

End date of the wave activity. Must be on or after the wave activity start date.

Group

The group to be used for this wave activity. Required for E-marketing email wave activities.

The group for E-marketing E-mail wave activities must be based on a source view which includes an email address field, and must include at least one recipient.

If you have not yet created a group for the E-marketing E-mail wave activity, you can do this either from My CRM | Groups, or from the New Group button in Step 3 of the New E-marketing Campaign Wizard.

For other wave activity types, this can be left blank if you have not yet created the group, but it must be completed before clicking the workflow action.

For more information, see Creating a group from the Groups tab.

Activity Budget

Total budget for this wave activity.

Actual Cost

Actual cost of the wave activity.

Some special characters are not supported in these fields. For more information, see Special characters that are not supported.

For more information about fields relating to particular wave activities, see the following: