URL Rewrite troubleshooting
  1. URL Rewrite fails if Apache Tomcat fails. Resolving issues with Apache Tomcat may also fix URL Rewrite. For troubleshooting tips, see Apache Tomcat troubleshooting.
  2. If issues persist, it may indicate that the URL Rewrite inbound rules were incorrectly modified or deleted. To restore the original inbound rules, you can use the Sage CRM Setup Wizard:
    1. On the Sage CRM server, start the Sage CRM Setup Wizard.
    2. Step through the wizard until you are on the Please choose setup type step.
    3. Select Change existing install of CRM and click Next.
    4. On the Reinstall options step, select IIS Aliases. Make sure that you clear all other check boxes.
    5. Complete the wizard. You may be prompted to enter the SQL Server login ID and password.

Components that fail if
URL Rewrite fails

URL Rewrite fails if
these components fail
  • SData 1.1 and 2.0
  • CRM Quick Find Service
  • Notifications
  • Exchange Synchronization

Apache Tomcat