Using Find screens

You can search for an entity record using criteria on the Find screen.

  1. On the top bar, click the Search arrow and click <Entity>.
  2. Click Clear to clear your last search from the Find screen.
  3. Enter search criteria. You can combine any number of criteria to narrow your search.
    • To search for keywords across specified primary entities, enter them in Keyword Search. You can include wildcard characters in the search. For more information, see Using Keyword Search.
    • You can search by numeric value if your system administrator has added numeric fields to the screen. For example, if a custom field called Opportunity: Total Quoted Price is added to the Opportunity Find screen, you could search for opportunities with a total quoted price over $10,000. Alternatively, you can use Advanced Find to search for a numeric range. For example, you can create an Advanced Find based on quotes that searches for quotes with a Net Amount between two values. For more information, see Using Advanced Find.
    • You can search by date if your system administrator has added numeric fields to the screen. For example, you could search for all leads created during a specific time period.
    • To use a wild card search, enter % before the value in a field. The returned matches contain this value. For example, to return all companies with software in the company name, enter %software in Company Name.
      To search for field values that contain the percent sign (%), use pipe (|) to specify that the percent sign is not a search operator. For example, to return all companies with % in the company name, enter %|% in Company Name.
  4. Click Find. A list of search results is displayed. To open a record, click the link. Click tabs to view specific information about the record. For more information, see Company and Person tabs.
  5. You can create a group to save the search results. For more information, see Creating a group based on search results.
  6. You can perform actions on the search results. For more information, see Performing actions on search lists.
Click the Recent icon on the top bar to display a list of records you viewed recently.