CRM Quick Find Service troubleshooting
  1. CRM Quick Find Service relies on Apache Tomcat and URL Rewrite. Resolving issues with these components may also fix CRM Quick Find Service. For troubleshooting tips, see:
  2. If issues persist, use the Services tool ( services.msc) on the Sage CRM server to make sure the CRM Quick Find Service service is running. Start or restart the service if necessary.